Shipping policy

Shipping Policy

Your Kids Choice

At Your Kids Choice, we aim to provide a smooth and reliable delivery experience for you and your little ones. This Shipping Policy explains our delivery process, timelines, and important information regarding your orders.

Order Processing Time

🛍️ Orders are processed within 1–2 business days after confirmation.

📞 For Cash on Delivery (COD) orders, we may contact you to confirm your order details before dispatch.

Delivery Time

📦 Estimated delivery time:

🇵🇰 Within Pakistan: 3–7 business days

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unforeseen delays

Shipping Charges

🚚 Shipping charges will be displayed at checkout before completing your order.

Free shipping offers may be available during promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive tracking details through:

📱 SMS / WhatsApp
📧 Email (if provided)

You can use the tracking information to check your order status.

Delivery Attempts

Our courier partners will attempt delivery to the provided address.

Please ensure:

✅ Your phone number is active
✅ Someone is available to receive the parcel
✅ Complete and accurate address details are provided

If delivery fails due to incorrect information or customer unavailability, additional charges may apply for re-delivery.

Damaged or Missing Items

If your parcel arrives damaged or contains an incorrect item:

📸 Contact us within 48 hours of delivery with:

  • Order number
  • Product pictures/videos
  • Details of the issue

Our team will assist you with the best possible solution.

Address Changes

Address changes can only be requested before your order is shipped. Once dispatched, we cannot guarantee changes can be made.

International Shipping

Currently, Your Kids Choice offers delivery within Pakistan only.

Contact Us

For shipping-related questions, contact us:

Thank you for shopping with Your Kids Choice ❤️
Bringing comfort, style & happiness to your little ones. ✨